And a shout out to the brilliant work Jennifer Brandel and the Hearken team are doing around…

Amy Selwyn

Apr 5, 2016·1 min read

And a shout out to the brilliant work Jennifer Brandel and the Hearken team are doing around putting the questions at the beginning of the process.

Amy Selwyn

Writer.

It is critical that we not see listening as the end of the process. Listening to the public we serve must be the beginning of the process of journalism. How can learning systems better understand the public’s information needs and help guide our work?

Artificial Intelligence & Real Journalism

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Jeff Jarvis